FAQS

Frequently Asked Questions ❓✨

1.Are your perfumes authentic?

Yes — all our fragrances are 100% authentic. We never sell imitations or replicas.

2.How long will my order take?

Processing time is 1–2 business days.

Delivery within the U.S. typically takes 2–5 business days after shipping.

3.Can I return a fragrance?

• Accepted: Unopened and unused items within 14 days of delivery (see our [Return Policy]).

• Not Accepted: Opened fragrances, due to hygiene and quality standards.

4.What if my item arrives damaged?

Please email us photos of the damaged item within 48 hours of delivery. We’ll arrange a replacement or refund promptly.

5.Do you offer samples?

Some products include travel sizes or decants. Keep an eye on our New Arrivals for options.

6.Do you price match?

Yes — email us with a link from an authorized U.S. retailer, and we’ll do our best to match the price.

7.Do you offer wholesale or event gifting?

Absolutely! Visit our Wholesale Inquiries or Special Events page to learn more.

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✨ Didn’t find your answer here? Reach out through our [Contact Us] page — we respond within 1 business day.